Customer Service

Brown & Brown is a highly competitive service organization comprised of people of the highest integrity and quality, bound together by clearly defined goals and prideful relationships. It would be our pleasure to administer the insurance of both your personal and business needs.

To Report a Claim Directly With a Carrier, please click here.

To Report a Claim with Brown and Brown:
Commercial Policy Claims:
Call 973-549-1926
Maria Hoberman, AIC
mhoberman@bbmetro.com

Personal & Commercial Policy Claims:
Call 973-549-1896
Ana Cruz
acruz@bbmetro.com

Fax Claims and/or Any Claims Correspondence to:
Fax 973-549-1060
Claims@bbmetro.com

For all after hours and weekend claims assistance, please contact Claims@bbmetro.com

If you have a general insurance question, or would like to know more about Brown & Brown, please call, e-mail, fax, or visit our offices in person. Or you may visit our contact us page and a Brown & Brown representative will contact you shortly.

For condominium certificate requests, please click here.
Other certificate requests may be made using the form above or by contacting the Account Manager.

Click here for a map to our office.